Some Halo Optics products include a limited one-year warranty. Review your owner’s manual and/or packaging to confirm if the product you have purchased is covered.
Your Halo Optics product must be registered within 14 days of purchase to validate the warranty. All information on this form, unless otherwise noted, is required to process your registration.
WGI Innovations, LTD will replace all workmanship defects free of charge for ONE (1) YEAR after the date of purchase as long as your warranty is in effect. This warranty DOES NOT COVER damage, expense or injury caused by unauthorized repairs, alterations, improper connection, shipping, abuse, theft, accident, neglect or collateral loss. When returning product(s) for service you MUST obtain a Return Merchandise Authorization (RMA) number from WGI Innovations, LTD. Please include name, UPS address (no P.O. Box), telephone number, RMA number and a complete description of the problem on all enclosed correspondence. When possible, pack product carefully in original carton. Customers are responsible for any shipping cost to WGI Innovations. WGI Innovations will pay the shipping cost of replacement product to the customer, but is not responsible for damage incurred in returning items for repair.
For product service send to:
602 Fountain Parkway
Grand Prairie, TX 75050
If you have any questions, please contact our customer service department at 1-(800)-847-8269 or via the online contact form.
WGI Innovations, LTD is not responsible for damage, expense or injury caused by the unauthorized use of, alterations to, improper connection of and abuse or neglect of WGI Innovations products.